Whether this is your first trade show, your first BIG Show, or it has been a while since you’ve attended our event, there is a lot to know and to stay current on.

Here are a few important FAQs and contact numbers or emails that will assist in your planning. If you still have questions once you’ve read through these sections, please contact your sales consultant, your category manager or the Keystone Automotive Events Team.


Attendee FAQs

Q: Can I still attend if I am not a Keystone customer?

A: This show is NOT open to the public; it is an invite-only event to current or prospective Keystone Automotive customers. Contact us to find out how to become a customer. For new customers in the US, please call (800) 242-6987; for new customers from Canada, please call (855) 687-2262. Se habla español, (800) 521-9910.

Q: How do I register?

A: If you are a current or prospective customer, contact your sales consultant to register. For new customers in the US, please call (800) 242-6987; for new customers from Canada, please call (855) 687-2262. Se habla español, (800) 521-9910.

Q: Is the BIG Show ADA compliant?

A: Absolutely! All training rooms and exhibit halls are easily accessible and comply with ADA requirements.

Q: If I need hotel accommodations for the BIG Show, where will I stay? How do I make changes?

A: Hotel and travel information can be found above under the “Hotel and Travel” section. Once you are registered, you will receive confirmation details from the Keystone Automotive Events Team. If you need to change your reservation, simply contact your sales consultant with the details.

Q: Do I need to bring anything to the BIG Show?

A: It is highly recommended that you bring your own laptop or tablet device to place your orders. While we do have iPads to borrow on-site, they are limited and are first come, first served. The BIG Show ordering is all electronic with dedicated staff on site to assist with any technical questions you may have. It is also a good idea to bring business cards for networking, and because there’s a lot of walking, a comfortable pair of walking shoes. We do offer a Pack & Ship area for you to ship back to your store any catalogs, flyers, brochures and samples you may collect on the show floor, free of charge!


Exhibitor FAQs

Q: How do I know if I can sign up for booth space at the BIG Show?

A: The BIG Show is open to current and/or approved prospective suppliers. If you currently partner with us, contact your Category Manager for details on how and when to sign-up for your booth space and sponsorship information. If you are a new supplier of aftermarket automotive parts or accessories, please contact us at (800) 432-8063.

Q: Am I allowed to sell or give away product while in my booth?

A: Companies are NOT permitted to sell anything for delivery at the BIG Show; orders may be taken for future delivery ONLY. Giveaways are permitted per the BIG Show Rules and Regulations and are subject to Show Management approval.

Q: When will I receive my exhibitor badge(s)?

A: Badges may be received onsite at the Registration Desk before entering the show floor. Registration hours can be found on the Exhibitor Agenda page. Badges are required to be worn at all times while on the show floor. ** Remember – do not leave them in your booth; security will request to see your badge upon entering the show floor.

Q: How do I get my freight to the BIG Show?

A: We have set up programs to minimize cost and ensure your freight gets to the show safely and on time. Please go to the Exhibitor Info page to see the complete details. If you have additional questions, please contact your Category Manager or the Keystone Automotive Events Team for more information.

Q: What is the photography policy?

A: Exhibitors are not permitted to photograph or video the exhibit or product of another exhibitor without prior approval.

Q: What is appropriate attire while exhibiting at the BIG Show?

A: Attendees, exhibitors and media must wear appropriate apparel at all times. Business or business casual attire is suggested. Logos and sayings on apparel must be in good taste. Show Management reserves the right to make determinations on appropriate apparel.

Q: If I have questions about my booth space, who do I contact?

A: Contact your Category Manager directly with any questions regarding your exhibit space.


General FAQs

Q: Can anyone attend the BIG Show?

A: This event is NOT open to the general public. It is an invite-only event for current or prospective Keystone Automotive customers and exhibitors. If you are interested in partnering with us, see below for contact information.

Q: I work with a trade magazine, publication and/or social site; can I attend?

A: Please contact the Keystone Automotive Events Team to confirm your attendance and receive credentials – events@lkqcorp.com

Q: Can I use the images from this site for publication purposes?

A: Unfortunately, no, the images on this website or any other LKQ Specialty site are not for use without the express written consent of Keystone Automotive Operations. Please contact the events team to request permission and include where the images would be used and in what media format. The events team will review your request and respond within 1-2 business days.

Q: Can I bring in my own photographer or videographer?

A: Exhibitors are not permitted to photograph or video the exhibit or product of another exhibitor without prior approval from event management.


US & Canadian Sales and Customer Care

Phone – (800) 521-9999

Email – NewAccountKAO@lkqcorp.com

Keystone Events Team

Email – events@lkqcorp.com

Supplier & Exhibitor Contact

Email: events@lkqcorp.com